Shipping policy

  • Processing: 2-4 business days (Monday to Friday, excluding holidays)
  • Delays: We'll notify you by email or phone for any backorders or processing delays.
  • Free shipping within the UK
  • Tracking: You'll receive tracking information via email from DPD or Pallex once your order ships

Northern Ireland Business (B2B) Shipping Policy

To avoid import tariffs on business deliveries from the UK to Northern Ireland, commercial customers must provide a valid UK Internal Market Scheme (UKIMS) registration number.

  • With UKIMS: Your order is cleared as "Not At Risk" and will be processed normally without additional EU import duties.
  • Without UKIMS: Your shipment must legally be marked "At Risk." You will be fully responsible for formal customs clearance, import paperwork, and paying all EU duties and local taxes upon entry.

International Shipping

Please visit our international retailers list to find an authorized PowerBlock seller.

Delivery & Inspection

  • Inspect packaging and products immediately
  • Contact us within 24 hours for any damage or missing items

Shipping Issues

Call +1 800 997 3999 or email [email protected] for assistance.